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IT Software Support Advisor
Posted date [03-May-2019] (ID: 21231)

IT Service Software Advisor Pretoria Gauteng

Our Client a Logistics Planning Software concern is looking for an IT Service Software Advisor to assist client’s customers with its Logistics Software customer IT Support.  

Salary Basic + medical aid, performance bonus and other perks

Min Requirements

·         Matric

·         Completed studies in computer science, business informatics or logistics or comparable vocational training

·         Experiences in customer IT support | IT service desk, preferably for software applications

·         Some initial experience in end-user training

·         Profound IT skills or knowledge of the logistic sector

·         Very good English language skills (spoken and written)

·         Quick thinking and good powers of expression Efficiency

·         Willingness to travel

Job Requirements

·         Exceptional customer requests and trainings will be waiting for you in your role as IT Service Advisor

·         Customer support for business software to prospective and current logistics clients – nationwide

·         To supply Competent and friendly customer support for our transport management software application CarLo® on the phone, by e-mail and via remote maintenance

·         Identification and analysis of technical problems and malfunctions as well as finding solutions

·         Documentation of customer requests and solutions in our ticket system

·         Installation of our software products at customer site

·         Configuration of our software solutions according to our customers’ needs

·         Providing customer training on site on how to use our software application

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Frogg Recruitment SA Team

This post has expired! It was posted more than 30 days ago.
Job Title IT Software Support Advisor
Job Function IT Support Advisor
Reference ITS221
Post Details
Posted By Frogg Recruitment SA
Tel nr
Location Gauteng
City Pretoria
Suburb Pretoria
Job Type Permanent
Classification SA Citizens Only
Categories IT
Skill Level Intermediate
Education Matric
Salary on Offer Neg
Benefits Medical+ performance bonus
Frogg Recruitment SA

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