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Junior Service Controller
Posted date [14-May-2019] (ID: 21571)

Junior Service Controller Killarney Gardens Cape Town

Well established company based in Killarney Gardens, Cape Town are looking for a Service controller with 2+ years’ experience, with Service Controller / Help Desk experience. Position available in the service department.

 

Salary: Negotiable

 

Minimum Requirements:

·         Matric / Grade 12

·         Minimum 2 years’ Service Controller / Helpdesk experience.

·         Excellent and helpful telephone manner and great communication skills.

·         Numerate & accurate with data input is essential.

·         Computer literate (Microsoft Office, SAP)

·         Able to work under pressure, plan and organize.

·         Excellent Admin skills.

·         Valid Driver’s License and Own reliable Transport.
 

Key Duties:

Day to day administration of service calls, invoicing and processing of all administration relating to the service department such as:

·         Accurately log service calls (SAP) and ensure they are assigned to the correct service technician.

·         Invoice service technician’s job cards on SAP.

·         Closing off job cards once the job is completed.

·         Assist with controlling technicians’ spares stock. (GRN’s, variances & stock counts)

·         Process warranty claims.

·         Answer customer and field-based queries and account queries by telephone and email.

·         Compiling a job card register.

·         Tracking spares orders relating to jobs with the spares department.

·         Filing of documents relating to the service department.

·         Assist with annual stock count.
 

Please apply online

FROGG Recruitment SA

Job Title Junior Service Controller
Job Function
Reference
Post Details
Posted By Frogg Recruitment SA
Tel nr 0215260472
Location Western Cape
City Cape Town
Suburb Killarney Gardens area
Job Type Permanent
Classification SA Citizens Only
Categories Technical
Skill Level Junior
Education Matric
Salary on Offer Basic (depending on experience)
Benefits Medical Aid + Pension
Advertiser
Frogg Recruitment SA

Apply Online